Technical Assistance

IMS provides technical support for most of the Audio/Visual equipment on campus. Technicians are assigned to three areas: Classroom Installation, Classroom Maintenance, and the IMS Service Desk.

If you have operational problems in a classroom, call the IMS Service Desk for assistance at 581-6112.  If the Service Desk Technician is not able to resolve the problem over the phone with you, a technician will be dispatched to assist you in your classroom.

Please report your name, the building name, room number where you are experiencing a problem, and a phone number where you can be reached if additional information is required to resolve the problem.

IMS Service Desk: 581-6112